escalla apprenticeships

Meet Our Apprenticeships Team

Claire McLellan


Claire is our Apprenticeships director. She’s been involved in vocational training for 21 years, and has become known for her excellent client management skills, and a strong reputation for delivering.

Before joining escalla, Claire worked for some large work-based learning providers, as well as successfully running her own apprenticeship programme. She has a very strong focus on quality and ensuring our apprentices’ learning experience is always of an exceptional standard.

When Claire isn’t running our team, she enjoys cooking and going on long walks with her dog.

Nicole Chadwick

Management Information Specialist

Nicole is our management information specialist and originally joined the team as an IT apprentice 2 years ago

While working with the team, Nicole has not only developed impressive IT knowledge, but also some useful organisational and communication skills. She is driven to do well, and is continually increasing her knowledge of the industry and the working world.

In her spare time, Nicole likes to socialise with friends and family, and taking her dog, Hugo, on long walks.

Joe McLellan

Business Manager

Joe is escalla’s business manager, and is dedicated to creating opportunities for young people. He works closely with businesses to discover their recruitment needs, and then supports them through the process of recruiting an apprentice. Joe has over 30 years of experience in customer service and sales, and has been with escalla since 2012.

Joe’s also kept busy by his passion for golf and cars. He even treats his car to a set of special polishes and waxes – as well as daily dust inspections – to keep it pristine.

Gerrard Day

Academy and Work Based Trainer

Before joining the escalla team, Gerrard taught in schools for many years. Outside of the office, Gerrard has a passion for sailing and also enjoys playing the guitar.

Matt Shannon

Apprentice Digital Marketer

Matt is our Digital Marketing Apprentice and loves all things creative. In his free time, Matt enjoys socialising with his friends and looking after his Airedale Terrier pup.

Helen Oakes

Placement Officer

Helen is our placement officer and has been working with young people and organising apprenticeships, work experience and employability events for nearly 20 years. Before escalla, she worked with local and national training providers, schools and colleges, as well as working closely with school careers advisors.

Helen is passionate about apprenticeships and dedicated to delivering a high quality experience for young people and employers.

‘My family is the centre of my life, and I enjoy spending time with my sons and my young daughter. I’m also a qualified reflexologist, so my friends and family enjoy the occasional treatment. I also enjoy reading when I have the time – mostly biographies and crime novels.’

Sid Murphy

Academy Trainer

Sid joined escalla in 2015. He has 16 years’ experience teaching ICT in further education (FE). As well as teaching, Sid has also been involved with developing and delivering a range of IT training programmes, most notably as programme leader for the very successful Foundation Degree IT Programme, which delivered ICT programmes from Level 1 to Foundation Degree. Outside of work, he’s a HiFi enthusiast with a rekindled interest in golf and a Liverpool FC season ticket (which he’s had for 31 years).


Meet & Greet

Teddy is our office Cavapoo. He is very friendly and sociable and loves meeting our apprentices when they attend the academy for training

Emma Serventi

Academy Coordinator

Emma is our academy coordinator and has over 17 years of experience in education: teaching IT, art, technology and work-related learning in the primary, secondary and post-16 sectors. She joined escalla 18 months ago after looking for a new and exciting challenge, and becoming a mother to a young family.

Emma has bought with her a wide range of transferable knowledge and skills; and she’s currently in charge of training our digital marketing apprentices, and coordinating all training and assessment in our academy.

She is creative and organised, and determined to ensure that all of our apprentices enjoy their journey and achieve fantastic things! In her spare time, Emma enjoys all aspects of social media and making special memories with her family.

Maureen Musker

Special Projects Manager

Maureen is our special projects manager and has worked within the educational training sector for 25 years. Maureen is responsible for analysing various projects linked to the continuous improvement of our training delivery.

Maureen is addicted to Center Parcs and spends most of her non-working life in a tree!

Corporate Head Office

escalla Apprenticeships

Scott House, Crewe Business Park, Westmere Dr,
Crewe CW1 6ZG
United Kingdom

Phone: 0127 050 0102
Hours: 9am–4:30pm

escalla apprenticeships
escalla Apprenticeships

For 25 years, escalla recruitment and training solutions have been transforming the lives of young people. Apprenticeships from escalla are putting young people into the latest IT and digital marketing careers. We give young people the opportunity to gain new skills, new experiences at a new company.